Your safety is our priority. Follow these guidelines to have a positive and secure experience on SF-Video.
Never share sensitive details such as your home address, phone number, workplace, or financial information during conversations. Keep your social media profiles private until you build trust.
Video chat helps verify identity and build genuine connections. Text-only conversations can be misleading; seeing each other promotes authenticity and reduces catfishing risks.
If someone makes you uncomfortable or violates community guidelines, use the report feature immediately. Our moderation team reviews all reports and takes swift action. You can also block users.
If you decide to meet offline, always choose a public location like a coffee shop or restaurant. Inform a friend or family member about your plans and share your location if possible.
If something feels off, it probably is. Don't ignore red flags like pressure for personal info, inconsistent stories, or requests for money. End the conversation and report if needed.
Use a strong, unique password and enable two-factor authentication if available. Never share your login credentials with anyone, even if they claim to be platform staff.
Adjust your privacy settings to control who can contact you. You can restrict messages to friends only or filter by location. Review settings regularly.
Read our Community Guidelines and Terms of Service to understand expectations. Check our blog for updates on safety features and best practices.
If you're experiencing an emergency, contact local authorities immediately. For platform-related concerns, our support team is available 24/7.