Find answers to common questions about SF-Video. Can't find what you're looking for? Contact us.
Yes! SF-Video is completely free to join and use basic features. We offer premium features for enhanced experience, but you can meet people and video chat without paying anything.
We recommend: never sharing personal information like address or phone number, using our reporting tools for inappropriate behavior, meeting in public places if you decide to meet offline, and trusting your instincts. Read our Safety Tips for more details.
Our automated systems and human moderators work 24/7 to monitor conversations, review reports, and enforce community guidelines. Users who violate rules face warnings, temporary bans, or permanent removal.
Absolutely! SF-Video works on any device with a web browser – desktops, tablets, and smartphones. No app download required; simply visit our website from your mobile browser.
Go to your account settings and select "Delete Account." All your personal data will be permanently removed. Please note this action cannot be undone.
Use the "Report" button immediately during the conversation. Provide details about the incident. Our moderation team reviews reports within hours and takes appropriate action. You can also block users to prevent future contact.
Yes. Video chats are peer-to-peer and are not recorded, stored, or accessed by our team. We never share your conversations with third parties. Your privacy is our priority.
Contact our support team at [email protected] with details about the issue, your device/browser, and screenshots if possible. We aim to resolve technical problems within 24 hours.