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Community Guidelines

Help us maintain a safe, respectful, and welcoming environment for everyone. These guidelines apply to all SF-Video users.

Our Core Values

SF-Video is built on respect, authenticity, and kindness. Treat every interaction as an opportunity to make a positive connection. Our community thrives when everyone contributes to a supportive atmosphere.

Expected Behavior

  • Be Respectful: Treat others with courtesy and kindness, even when opinions differ.
  • Be Authentic: Use your real identity. Do not impersonate others or create fake profiles.
  • Be Inclusive: Welcome people from all backgrounds. Discrimination of any kind is not tolerated.
  • Be Honest: Represent yourself accurately. Do not mislead or deceive others.
  • Respect Boundaries: Accept "no" gracefully. If someone wants to end a conversation, respect that decision.
  • Report Issues: Use reporting tools to help keep the community safe. See something, say something.

Prohibited Behavior

The following actions are strictly prohibited and may result in account suspension or permanent ban:

  • Harassment & Bullying: Any form of intimidation, threats, stalking, or targeted harassment.
  • Inappropriate Content: Sharing sexually explicit, violent, or otherwise inappropriate material during video chats.
  • Hate Speech: Language or symbols promoting discrimination based on race, ethnicity, religion, gender, sexual orientation, or disability.
  • Spam & Advertising: Promoting commercial products, services, or external websites without permission.
  • Impersonation: Pretending to be someone else, including celebrities, platform staff, or other users.
  • Privacy Violations: Recording, screenshotting, or sharing conversations without explicit consent from all participants.
  • Illegal Activities: Any content or behavior that violates laws or regulations.
  • Scams & Fraud: Attempting to defraud users, including phishing, catfishing, or requesting money.
  • Underage Use: Minors are not allowed. Report anyone who appears to be under 18.

Enforcement

Violations of Community Guidelines are taken seriously. Our moderation team reviews reports 24/7. Consequences may include:

  • Warning: First-time minor violations receive a warning with clear explanation.
  • Temporary Ban: Repeated or moderate violations result in temporary suspension (1-30 days).
  • Permanent Ban: Severe violations or multiple offenses lead to permanent account removal.
  • Legal Action: Illegal activities are reported to appropriate authorities.

Appeals Process

If you believe your account was suspended in error, you may appeal by contacting [email protected]. Provide your username and explain why you think the action was mistaken. Appeals are reviewed within 48 hours.

Reporting

To report a user or conversation:

  1. Click the "Report" button during the video chat
  2. Select the reason for reporting
  3. Provide any additional details if prompted
  4. Submit – our team receives the report immediately

You can also email [email protected] for urgent concerns.

Together We Create a Better Community

Every user contributes to SF-Video's atmosphere. By following these guidelines and treating others with respect, you help build a platform where meaningful connections can flourish.

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